Privacy policy

This Privacy Policy is issued in compliance with the Information Technology Act, 2000, the Information Technology

(Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the

Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Definitions

Personal Data, User, Processing, Consent, and Data Principal shall have the meanings assigned under applicable

Indian data protection laws.

2. Data Collected

We collect personal data including name, mobile number, email address, billing and shipping address, order details,

communication records, and voluntarily provided information.

Payment data is processed by RBI-compliant third-party payment gateways. We do not store card, UPI, or banking

details.

3. Purpose of Processing

Personal data is processed for order fulfillment, delivery, customer support, legal compliance, fraud prevention,

record keeping, and business operations.

4. Consent

By using this website, you provide free, informed, specific, and unconditional consent for data processing as per the

DPDP Act, 2023.

5. Disclosure & Data Sharing

Data is shared only with logistics partners, payment processors, Shopify services, IT vendors, or statutory

authorities where legally required.

6. Data Retention

Personal data is retained only as long as necessary to meet legal, regulatory, accounting, or business requirements.

7. Security Practices

We follow reasonable security practices as mandated under Indian law. However, no electronic transmission is

completely secure.

8. Rights of Data Principals

Users have the right to access, correction, grievance redressal, and withdrawal of consent as provided under Indian

law.

9. Grievance Officer

Grievance Officer: Thewa.in | Email: yashbysuniljewellers@gmail.com | Response time: within 30 days.

10. Policy Updates

This policy may be updated to reflect legal changes. Continued use constitutes acceptance.